FAQs

Are your products sustainable?

All other posters are printed on white paper and are recyclable along with your normal paper and card.

Handled with care and wrapped in tissue paper and rolled into a cardboard triangular tube. All of the packaging used is plastic free.

What is your returns policy?

Please contact hello@heartstruckclothing.com before returning your order.

Unfortunately as our prints are made to order we do not offer returns on orders which aren't damaged and correct. If your order is incorrect or damaged please email. Once you have emailed and your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. For more information please look here

What Payment Methods Are Accepted?

Accepted payments: Visa, Mastercard, American Express, Maestro, Shop Pay, Apple Pay, Google Pay, Paypal

Do You Ship Internationally?

Currently we do not ship internationally, we are hoping to be confident soon to branch out

How long will it take to receive my order?

All orders are made to order, printed by hand, please allow 7 days for the team to create your order and then a further 5 days for shipping. If your order hasn't arrived after 14 days please email: hello@heartstruckclothing.com

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